Contact us

Welcome

Welcome
I'm so happy to share my vision with you. I want you to be just as happy. If you have any questions, comments or concerns, please, feel free to contact me anytime.

Shipping details

Processing time
As much of my work is made to order, items may take up to 3 business days to ship. Once your package is in the mail, it can be in the mail for awhile.

Estimated shipping times
United States: 3-7 business days
International: 1-6 weeks, generally 2 or 3 weeks

Shipping estimates are estimates and I cannot guarantee them. Actual delivery time will depend on the shipping method chosen, and a myriad other things that cannot be controlled, like the mood of the customs official on duty when your package come through.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. Please don't ask me to lie on the customs form about your purchase being a gift.

Refunds, returns & exchanges

If you suspect that the wrong item was sent, or it was damaged in the mail, please contact me immediately and include a photo as that will speed up the process of correcting the situation.

If you want to return or exchange an item:
Contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery

Because of the nature of custom work and items that fit into piercings, unless they arrive damaged or defective, those items are ineligible for returns.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Additional information

Sizing details-- Gauges
The thinnest gauge I work with is 28g and is almost threadlike.
26g and 24g which are also very delicate.
22g and 20g are about the size of most earring post or hoops that you would find in a typical jewelry display.
18g is slightly thicker and what we're normally pierced with. It may be uncomfortably snug in an ear lobe for just a bit. It's used for cartilage piercings and nostril jewelry.
16g is the beginning of gauged jewelry and fairly typical for cart and nose piercings.
14g is often purchased for septums and statement pieces.
I also often have 12g and 10g in stock. Thicker gauges may be available via special order.

Your piercer can tell you your gauge if you're unsure.

Sizing details-- Hoop Diameters
The most popular inner diameters for nose hoops, helix or cartilage, tragus and rook rings are 8mm, 9mm and 10mm.

Conch rings start at 10mm id.

Measure three times or get help, preferably using a millimeter ruler, for accuracy. Measure a piece of jewelry that fits well, from inner wall to inner wall across the widest point. Or measure the distance from the edge of your piercing to the edge of your piercing or the relevant body part. For a looser fit add a millimeter.

Loose is better than tight, which can hurt. I can size your jewelry down for the cost of shipping if your hoop is too large, but I can't do much about jewelry that is too snug.

Here's an online ruler:
http://www.ginifab.com/feeds/cm_to_inch/actual_size_ruler.html

Materials
14k Gold:
available in yellow, white and pink
58.3% gold, 41.7% alloy

Niobium and Titanium:
gunmetal
nonalloyed, pure
nonreactive, hypoallergenic
perfect for extreme metal allergies

Gold Fill:
tube of 14k gold filled with base metal
lower cost alternative to solid gold
higher quality alternative to plated metals
available in yellow and pink

Sterling silver:
bright white
92.5% silver, 7.5% alloy-- usually copper
can have trace amounts of nickel
oxidizes, polishes up quickly with baking soda scrub

Copper:
warm red orange
nonalloyed, pure
patinas, cleans up nicely with acids like lemon juice or vinegar

Brass:
golden
copper and zinc alloy
patinas, cleans up nicely with acids like lemon juice or vinegar